Frequently asked questions
Are AOB products color safe?
Yes all AOB products are color safe. Our high performance shampoos and conditioners provide superior color retention and anti-fade for all colors, giving longer lasting results adding vibrancy and shine.
What fragrance is used in the products?
Our vision at AOB was to scent our products with something completely different than anything in the industry that was uniquely our own. From the first time you open an AOB pouch, you experience an exquisite and elegant clean scent that ‘fills the room’. After hundreds of hours of formulating and extensive focus group testing, AOB scent was born. Our chemists created “AOB Signature Scent” using a combination of Floral, Jasmine, Sandalwood, Rose and Citrus oils infused with musky notes that deliver a textured, smooth powerful and distinctly ‘AOB’ bouquet
Does AOB test its products or raw materials on animals?
AOB Hair Care has a strong commitment to animal welfare and does not directly or indirectly perform animal testing on any of our products.
Are AOB products sulphate and paraben Free?
We go above and beyond to make sure we produce nothing but the best for your hair. Our products are sulphate and paraben free but you still get an amazing bubbly lather.
Do AOB products contain silicone?
Our products do not contain silicone, in fact we use a plant-based silicone replacement ingredient that mimics the smooth, shiny and resilience of silicone.
What is Biotin?
Biotin improves the quality of keratin structures in hair and hence has a positive effect on fine and brittle hair. Biotin is a key architect of hair reconstruction and hair growth.
Are AOB products 100% natural?
AOB uses premium ingredients in our products, at least 50% of which are natural ingredients. However to provide the best in performance, many of our ingredients are specially formulated and some synthetically derived.
Are AOB products paraben free?
Yes our products are paraben free.
Are AOB products Canadian made?
All of our products are proudly Canadian made.
What makes AOB packaging different?
Is AOB packaging recyclable?
Yes our packaging can be placed into your recycling when you have finished use
Why is there a hole in the top corner of my pouch?
We tried to think of everything so we provided you with a hang hole that you can hook or tie in your shower, when you travel or at the gym.
Why is there a scissor and cut line at the back of my pouch?
We want to make sure you get every last drop so we provided you with a guide to cut and remove every bit of product so you dont waste anything.
Will my AOB product stand?
Yes the product has been designed to stand effortlessly and fit in tight spaces.
Will my pouch slip in the shower?
Every pack has been designed with a matte material to prevent your pack from slipping out of your hands.
What are the benefits if I leave in my conditioner?
If you leave in your Conditioner it Detangles, adds Color Protection, Hot Tool Protection, Frizz Control and Enhanced Body.
What happens if I rinse out my conditioner?
If you rinse out your in-shower conditioning treatment you do not get the added benefits of heat protection but you will certainly have soft vibrant hair afterwards.
How can my Volume conditioner add body?
How much Shampoo and Conditioner do I use?
Since we use premium, high quality ingredients our product is highly concentrated. That being said you only have to use a very small amount. Start off with a little and in time you will find the perfect balance for your hair.
Do I leave my Conditioner in while bathing/showering?
When showering or bathing, simply towel dry your hair or take the heavy wet out with your hands. Put your conditioner on the mid lengths and ends and you're all ready to let dry naturally or blow-dry.
What is your Return policy?
Please check out our shipping and returns policy at the end of the page.
Why is the AOB product thick when it comes out of the pouch?
Our product is slightly thicker than most lines. It is highly concentrated and we want you to be able to measure the amount without the overpour, so you don't waste a drop.
When I sign up for a subscription can I cancel?
No, once you purchase a subscription you do not have an option to cancel for the period of time listed, thats why we keep our subscription period for a 3 month only. Subscriptions come with a great discount and can be combined with other promotions. A great investment and savings